Privacy Policy

Centide (the “Company”) treats users' personal information with care and complies with the Personal Information Protection Act and other applicable laws. This policy applies to centidesoft.com and its sub-services.

1. What we collect and why

• Inquiries & bug reports: email address, message content, attached images, the service and environment in use, and app version, OS, device model, browser, and language settings. Collected to answer your inquiry and to reproduce and fix bugs.
• Abuse prevention: we do not store your IP address. We keep only an irreversible hash, used solely to block repeated spam.

2. Retention period

Inquiry and report records are deleted automatically one year after they are received. If you'd like earlier deletion, request it at the contact below. Transaction records subject to a legal retention duty are kept for the period set by that law.

3. Third parties and processing entrustment

We do not sell your personal information or provide it for advertising. To operate the service, we entrust processing to the following.

• Google Cloud / Firebase — data storage and authentication
• Supabase — attachment image storage
• Vercel — website hosting
• Google Workspace (Gmail) — sending reply emails
• Cloudflare — automated spam prevention

4. Your rights

You may at any time request access to, correction of, deletion of, or suspension of the processing of your personal information. Request it at the contact below and we'll act without delay.

5. Security measures

• All communication is encrypted over HTTPS.
• Report data is exposed only to admin-authenticated requests.
• Attached images are re-encoded on storage, removing metadata such as location.

6. Contact

Data Protection Officer: 정선욱
support@centidesoft.com

Please review and revise this document to match your actual processing. Business details and retention periods must match how the service really operates.