Support
Support
Have a look below first, and if it's not there, let us know. Submit a report and you get a ticket number right away.
Frequently asked
- My entries disappeared.
- First, check that you're signed in with the same account. If it's the right account and you still can't see them, use Report a bug and include the account email you used and the date they went missing.
- I want to cancel my subscription.
- Subscriptions are managed in your Google Play account. Play Store → Profile → Payments & subscriptions → Subscriptions to cancel. After canceling, you can keep using it until the paid period ends.
- I need a refund.
- Within 48 hours of payment you can request a refund directly on Google Play. After that, contact us about billing & refunds with your order number.
- I want to write in another language.
- MaruLog supports 65 languages. Change it in the app under Settings → Language. If a translation reads oddly, tell us — we'll fix it.
Bug report
Report a bug
When the app or web behaves oddly. Sending your device details helps us fix it much faster.
Contact
Contact
How to use it, billing & refunds, suggestions, and everything else.
Prefer email? — support@centidesoft.com